Application Ideation & Design

Pandemic Pals

A Peer Mental Health Support App

Timeline

2 weeks

Tools

Figma

Role

Research, UI Design, Wireframing

Collaborators

Stephanie Tseng, Anesha Santhanam

2 weeks

Figma

Research, UI Design, Wireframing

Stephanie Tseng, Anesha Santhanam


“What mental health needs is more sunlight, more candor, and more unashamed conversation.”

Glenn Close


PROMPT

How can an information system help us address pandemics?

Challenge

Pandemics negatively impact student mental health and raise new barriers towards finding support and developing sustained interpersonal relationships

Goal

Conceptualize and design an app for college students to have a safe space to share their mental health struggles and gain meaningful connections with others through support groups

RESEARCH
The effect of pandemics on mental health has been documented by multiple scientific studies:
graphic of two doctors or researchers wearing lab coats

Professors from the University of Pennsylvania and PMAS Arid Agriculture University explored the effect of COVID-19’s impact on mental health and found that that social isolation, especially if it occurs in an abusive environment, can produce short and long-term effects on mental health such as depression and anxiety.

Looking into the past at the SARS outbreak of 2003, a study conducted by the General Hospital Psychiatry medical journal shows that 30% of the population in Hong Kong infected with SARS developed PTSD and other depressive disorders 30 months after they caught the disease. Additionally, a 2020 study conducted by the American University of Beirut found that 75% of Ebola virus victims across 10 different countries experienced depression.

graphic of two medical professionals standing next to a bottle of prescription pills
graphic of three individuals walking socially distanced with face masks on

Anxiety and depressive tendencies, along with other psychological issues, are common in pandemics and isolation. In fact, populations with pre-existing disorders are severely affected during pandemics where they are alone and cut off from society.

This calls for methods of communication to aid individuals in reconnecting with others. Research conducted by the Disaster Medicine and Public Health Preparedness journal examined behavioral health during the H1N1 crisis in 2009 and states that the Disaster Mental Health Subcommittee, which put forth regulations during the pandemic, emphasized connecting with others through an alternative means.

graphic of a phone with text messages popping up and out of the phone
graphic of two people in opposite corners messaging each other on their phones

Due to individuals relying on community support, communicative websites or help hotlines are integral for pandemic planning. According to a report by BMC Health Services on mental health during the HIV and AIDS pandemic, isolation was a leading cause for youth to develop psychological disorders. Based on past and current pandemic data, it is clear that alternative forms of communication could be used to improve the mental health of isolated individuals.

CONCEPT & IDEATION

A Mental Health Support Group App for Students


graphic of a girl with a magnifying class searching through different profiles

Match students to others in a support group setting to talk about mental health issues, isolation or other general problems they face based on information they enter during the onboarding process

graphic of phone screen with two profiles of people chatting with message icons

Allow students the option to connect with students within their campus or participate anonymously

graphic of phone screen with three individuals connecting and messaging digitally

Once students are matched to a support group, they can interact with each other, plan weekly meetings or general chat sessions, and make new friends.

WIREFRAMES

LO-FI WIREFRAMES

low fidelity wireframe of login Page
low fidelity wireframe of onboarding process
low fidelity wireframe of onboarding process to select a school
low fidelity wireframe of onboarding process to read community guidelines
low fidelity wireframe of join a support group page
low fidelity wireframe of support group chat Page

FINAL HI-FI WIREFRAMES

mobile phone prototype with high-fidelity wireframe of onboarding process prompting user to select mental health challenges they face

Onboarding Process

Users answer questions about their mental health. Based on their information, the system will curate a personalized list of support groups and resources.

mobile phone prototype with high-fidelity wireframe of onboarding process prompting user to select mental health challenges they face
mobile phone prototype with high-fidelity wireframe of onboarding process with recommended support groups the user can join

Support Groups

Students can create their own support groups and create community guidelines to maintain the integrity of the discussion.

mobile phone prototype with high-fidelity wireframe of support group chat with multiple users messaging and chatting with one another

Staying Connected

Users can connect with members of the support groups and reach out to the group on a regular basis.

mobile phone prototype with high-fidelity wireframe of support group chat with multiple users messaging and chatting with one another

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